1. 5dimes Verification Fee
  2. 5dimes Verification Form
  3. 5dimes Verification
  4. 5dimes Verification Check
  5. 5dimes Verification Application
  6. 5dimes Verification Rules
  7. 5dimes Verification Online
By

Sep 09, 2020 5Dimes has stated that it will be suspending its US operations, as the company aims to take on “a new business venture”. The company’s announcement to its customers reads: “With the evolving legal landscape in the United States, we want to take advantage of the opportunity to offer an improved online sports betting experience. I've done many payouts through 5Dimes and never had an issue. I believe its because I've deposited with BTC. They have called me numerous times to confirm the payout, but that's as far as verification has gone. It is by far my favorite book, their lines are better than Pinnacle, and I compare every day with multiple sports and markets.


October 10th, 2020 Last updated on October 10th, 2020
Home » Poker News » Complicated Road Leads 5Dimes to US DOJ Settlement

The news of a settlement between 5Dimes and United States Department of Justice was surprising to some in the online sports betting and gambling industry.

The 5Dimes brand became a popular site for US players after Black Friday. The major sports betting and internet gaming operators departed the US market after that April 2011 bombshell of indictments and seizures, so 5Dimes stepped in. Whether characterized as brazen or opportunistic – or both – 5Dimes moved into a market that craved an option.

However, the US government didn’t begin its investigation into 5Dimes until May 2016. From there, the Justice Department built its case, which resulted in a settlement on September 30. The company and its owner’s widow agreed to pay $46.8 million.

Further, 5Dimes is preparing to enter the American market.

Did we mention that the owner died under mysterious circumstances in a kidnapping and murder ordeal in 2018?

Let’s take a closer look at 5Dimes and how the company came to settle with the DOJ.

Brief History of 5Dimes

The name may be a familiar one because 5Dimes was one of the very first online sports betting websites in the world.

William Sean Creighton was born in America but relocated to Costa Rica in the 1990s. A sports betting fan, he wanted to create an online space for bettors to place wagers online…before most other companies were doing so. So, he founded 5Dimes in 1996.

The primary focus of 5Dimes was to be a premier online sportsbook, though it also offered online casino games and even online poker for a time. Creighton aimed his business at players in countries like the United States, which had no legal online sports betting options and seemed intent on keeping it out of the American market.

Players seemed to love the no-frills 5D product with lucrative promotions and less juice than most of its competitors.

Mysterious End for 5Dimes Founder

Creighton was a hands-on CEO of 5Dimes. For more than two decades, he took a front seat in the company, becoming involved in aspects of the business like customer relations and promotions. Creighton well known amongst people in his industry and customers alike as “5Dimes Tony.”

In October 2018, when Creighton was 43 years old, Costa Rican media outlets reported him as a missing person. He had, in fact, disappeared on September 24, several weeks before the Costa Rica Star first reported the story. When he left his office that evening, he drove a coworker to the Curridabat area and then disappeared.

The country’s Judiciary Investigative Police (OIJ) began an investigation. The law enforcement body admitted they had limited information but said Creighton had been kidnapped and was being held for ransom.

Authorities investigating the disappearance of owner of offshore sportsbook in Costa Rica: https://t.co/9ov0a8Sqx1 via @CostaRicaStar

— David Payne Purdum (@DavidPurdum) October 16, 2018

Details came slowly in the days that followed. Creighton disappeared after dropping off his coworker on the evening of September 24. His wife reported him as a missing person the following day. Police found Creighton’s Porsche Cayenne crashed in Heredia.

Rumors swirled. One was that his wife showed up at the police department to report her husband missing, and she was accompanied by two men she claimed were “American investigators.” Another was that she paid a ransom of nearly $900K in cryptocurrency but did not receive information about her husband’s whereabouts.

By October 20, 2018, the Costa Rica News reported that the September 24 incident had been much more detailed. Another car forced Creighton’s Porsche off the road, and four men abducted him. They called his wife that night with a demand for approximately $750,000 in bitcoin. She paid.

Even so, the men killed Creighton, and the OIJ found his body on October 20.

The Body of US Expat and Sportsbook Owner “5Dimes Tony” Found in Costa Rica https://t.co/LwtKCX23PL#CostaRica

— Costa Rica News (@CostaRicaStar) October 21, 2018

Some Answers in Year that Followed

In January 2019, authorities arrested 12 people in connection with Creighton’s death. Costa Rican police found nine of them in a house in Costa Rica. The other three had been hiding out in Cuba but then flew to Spain, and they were arrested at the Madrid airport and extradited back to Costa Rica.

The suspects included men in their 20s, one of whom masterminded the crime. His mother and his wife were also participants in the plan.

Nearly one year after the date of Creighton’s disappearance, ESPN reported that Creighton’s body had been found in a Costa Rican cemetery in Quepos, a small fishing town three hours from the site of the alleged abduction. Despite some reporting in late 2018 that his body had been located, the US State Department issued a statement in September 2019 about the discovery of Creighton’s body.

Investigators: Body of American offshore bookmaker known as 5Dimes Tony found in a cemetery in Costa Ricahttps://t.co/U7iFdhcDSI w/ @TishaESPN

— David Payne Purdum (@DavidPurdum) September 17, 2019

The story was a mess from the start, ripe with rumors and unconfirmed details, false reports and misrepresented activities. In defense of American journalists, though, it can be difficult to obtain accurate information and backup materials from a foreign government. And Costa Rica isn’t known for its – ummm – transparency.

Regardless, the story of 5Dimes Tony was a tragic one.

US Investigations Already Underway

By the time Creighton was kidnapped and murdered, the United States government had already been investigating 5Dimes.

The Department of Homeland Security (DJS) was already working with the US Attorney’s Office for the Eastern District of Pennsylvania to target 5Dimes and its business with US customers.

In March 2016, DHS applied for the court’s permission to seize more than $150K in a total of 15 Amazon accounts. In doing so, they admitted that $1.9 million had passed through those accounts to that point in time.

To make it easier for US-based players to place their sports wagers on 5Dimes, the operator instructed players to buy Amazon gift cards, provide the information to 5Dimes, and the site would pay out winnings to those cards. Players were even offered bonuses for using this method of payment processing.

The DHS seized those Amazon accounts connected to 5Dimes. However, that seemed to only be the start of the investigation into the sportsbook and online gambling operator.

DOJ Digs Deeper

Two months after that reported Amazon account seizure, the US Attorney’s Office for the Eastern District of Pennsylvania worked with the Department of Homeland Security Investigations (DSI) to look into Creighton and 5Dimes for violating US criminal laws, including “illegal gambling, money laundering, wire fraud, and other related offenses.”

US Attorney William M. McSwain revealed this on September 30, 2020, when he announced a settlement with 5Dimes to resolve said criminal investigation into 5Holdings, the company’s official name.

The settlement also included Laura Varela, Creighton’s widow and Costa Rican citizen. While she never worked at 5Dimes or assumed day-to-day control of the company after her husband’s murder, she did step up to seek a resolution with the US government. The primary reason was that she wanted to operate the company in compliance with US laws to possibly enter the US market.

As for the US Attorney’s findings, the office determined that Creighton operated the company in violation of US laws from 2011 through the date of his death in 2018. However, he did so through an alias and several shell companies. He also used third-party payment processors to accept payments from US bettors. Besides the aforementioned Amazon gift card scheme, 5Dimes also used credit card transactions but misrepresented the nature of the charges so US banks would process them. Further, Creighton laundered gambling proceeds via “bulk cash transportation and the purchase of gold bars, gold coins, and expensive collective sports cards.”

In total, McSwain alleged that 5Dimes transferred more than $46.8 million in illegal gambling proceeds “in such a manner as to attempt to hide the nature, location, source, and control of the funds.”

Seizures and Settlements

At an unknown time during the HSI investigation, those authorities seized $3,376,189 in cash and other assets from Creighton. This included more than $715K worth of rare coins, and two high-dollar baseball cards, one of which was the 1948 George Mikan rookie card worth approximately $400K and now on display at the Smithsonian Institute.

Costa Rican police also seized approximately $2 million through its investigation, though the time of that seizure is not specified.

What is known is that McSwain and Varela agreed to a settlement to close the case.

Varela agreed to forfeit all HSI-seized assets to the US government and the $2 million seized in Costa Rica. She agreed to help the US Attorney’s Office collect and 5Dimes to forfeit more assets that will total more than $26 million. And she will forfeit another $15 million as a part of the Costa Rican investigation.

In total, Varela and 5Dimes forfeit $46,817,880.60, which reportedly equals the amount of traceable transactions that violate US laws pertaining to wire fraud, conspiracy to commit wire fraud, money laundering, and the illegal transmission of gambling information.

Online sportsbook 5Dimes has agreed to $46.8 million settlement with US authorities, plans to enter American betting market. Story to follow.

— David Payne Purdum (@DavidPurdum) September 30, 2020

In return, the United States will not prosecute Varela or 5Dimes for heretofore stated crimes prior to September 30, 2020.

What the Parties Said

HSI Special Agent in Charge Brian Michael noted that the 5Dimes investigation “illuminated a massive global network of criminals whose profession was to launder proceeds for drug cartels, kleptocratic regimes, illegal mining operations, and fraudsters.

5dimes Verification Fee

McSwain declared the settlement a victory for the United States and the stop of illegal activity and numerous crimes, “including a sophisticated money laundering operation.” He added, “It is also a testament to the dedication of the investigators and prosecutors who doggedly pursued this case even after the primary target was kidnapped and murdered.”

Varela commented in a press release:

“It has been a very difficult two years for me and my family. But today marks a pivotal turning point and a fresh start for me and the 5Dimes brand, as well as a milestone for the legalization of sports gaming in the US. My husband’s death was tragic, but he loved 5Dimes and all of its loyal customers. Now his spirit will be able to live on as the 5Dimes brand begins this new chapter.”

— 5Dimes (@5DimesSB) September 14, 2020

Rumors to Reality Regarding US Market Entry

In early September, 5Dimes posted a message on its social media pages and the website itself. “Immediate action required from all U.S. customers,” it read. While the next sentences announced a new business venture “with the evolving legal landscape in the United States,” many American players only saw the next line about suspending services to the US market.

“We will stop offering online betting for U.S. customers at 12am ET on September 21, 2020.”

“All U.S. customer balances should be requested between now and 12am ET September 25, 2020.”

A claims administrator would take over funds on September 30. Accounts unclaimed by one year from that date – by September 30, 2021 – would be abandoned.

Your questions answered: https://t.co/dg3jCinZBspic.twitter.com/swrFDfinMN

— 5Dimes (@5DimesSB) September 8, 2020

Players who requested payouts found they were handled expeditiously. Some chose to transfer their account balances to a site called BetAnySports.eu, an offshore sportsbook and online gambling site based in Costa Rica.

It didn’t take a scholar to figure out that 5Dimes likely worked some type of deal with the US government to enter the market. But to have operated offshore for so many years and then gain entry with one settlement seemed odd.

However, Creighton’s death paved the way for Varela to do it on her own terms, separate and apart from the 5Dimes run by her husband for decades. Talks may have begun as soon as Creighton disappeared but definitely after Costa Rican authorities found his body. The DOJ memo noted that Varela “fully cooperated with the investigation by identifying criminal assets, implementing compliance procedures, and reorganizing the 5Dimes corporate structure into a transparent one.

Varela is now consulting with “a team of trusted advisors” to find the best way to relaunch the sportsbook and online casino in states wherein those activities are regulated by the state governments.

More Details: https://t.co/ghQjR5e0Jlpic.twitter.com/zkw5fLISI2

— 5Dimes (@5DimesSB) September 30, 2020

What’s Next for 5Dimes?

There are many possibilities for the company, the first of which will likely be to apply for licensing in a state like New Jersey or Michigan, West Virginia or Pennsylvania. Those states offer online casino games as well as online sports betting.

Varela could run the company or sell it and retire to a very comfortable life.

The company also recently pulled out of other markets, as Online Poker Report explained. However, regulations and requirements differ from country to country, and 5Dimes must still prove itself to be a now-compliant and law-abiding company.

Related Articles

Why should you bet at 5Dimes sportsbook? Reduced juice to start off with. Top welcome bonus and reload bonus offers. Your welcome bonus can be worth more than $500. You will choose the type of sports betting bonus you will receive when you sign up for your account so make sure you pick the type of welcome bonus that is best for you.

Ready to see current 5Dimes bonus offers here?

5Dimes offers several sports betting rewards

Reduced Juice Rewards

5Dimes players agree, the Reduced Juice Rewardis the best bonus they have ever received. Considering the hundreds, even thousands of bets that can be made over the course of a season/year, the savings can really add up.

The industry standard for juice requires a player to normally risk $110 for every $100 they would want to win on a wager. With 5Dimes Reduced Juice a player risks less and wins more. 5Dimes has the widest variety of Reduced Juice options saving you money every time you bet. 5Dimes players can bet reduced juice on NFL, NCAA football, Canadian Football, NBA, NCAA basketball, WNBA, MLB, NHL, grand slam tennis, PGA golf, boxing, MMA, and special events.

5Dimes Reduced Juice offerings on football and basketball include 10-cent moneylines, 10-cent sides and 10-cent totals (-105 pricing). When wagering at -105 odds you are wagering $105 to win $100. This equals a discount of 50% when compared to standard -110 odds.

5Dimes has made the MLB 5-cent overnight money line famous. These lines are available overnight until 8:00am ET. Our 10-cent run lines and 10-cent totals on MLB will be available overnight and through game day right up to the first pitch of every regular season game.

Reduced Juice offerings are available in straight wager format and these lines are generally posted on the day of the event. Parlays, If Bets, and Rolling If Bets are NOT available using Reduced Juice lines.

Limits for Reduced Juice promotional lines range from $1 to $500 and are available for INTERNET ONLY. New accounts, which choose to receive a deposit bonus, will have their Reduced Juice offerings eliminated. New accounts, which do not request an initial deposit bonus, will continue to be defaulted to Reduced Juice limits with a maximum of $500 per wager.

This promotional offer is available on internet wagers only. 5Dimes reserves the right to change or eliminate this offer at any time from any or all clients. Pending or closed tickets will not be affected by any change in this offer. This is an exclusive offer and cannot be combined with any other Reward. If you choose this Reward Program, no other promotional offers are available or valid.

The 50% plus deposit new player account

Here is how it works… New Player deposits from $100 to $400 will receive a 50% Free-Play Reward, up to a total of $200 in Free-Play. Here’s the Plus… if the deposit amount exceeds $400, and is up to $2000, it will also qualify for an EXTRA 20% Free-Play Reward

Up to 20% Cash Back Reward

The cash back is calculated using the following formula:

(new deposits for the period) – (redemptions for the period) – (current & pending balance) – (accumulated winnings from previous periods) X (rebate percentage) = (cash back award)

Transfers out to third party vendors are considered redemptions. Transfers from third party vendors are considered deposits. Third party vendors include: poker rooms, and sports pools.

Transfers to other accounts and tips given to Live Dealers, or any other representative, are considered redemptions and will count against the cash back calculation. Transfers from other accounts are considered deposits as well.

When a cash back rebate is applied, current and pending balances before the rebate are carried forward to the next period. Should those funds be lost in the next cash back rebate period, those losses will qualify for a cash back rebate.

Only deposits registered AFTER converting your account to a special cash back account will qualify for a reward.

You can receive a 20% Cash Back Reward on all of your overall losses twice a year. This cash back may be requested within two weeks of the first pre-season NFL game and within two weeks of the Superbowl. 20% Cash Back Rewards will be applied only if no other cash backs have been requested during the qualifying period.

*** OR ***

You can receive a 15% cash back rebate on all of your overall losses once per 30 days. If 30 or more days have passed since your last cash back, you may ask for your cash back rebate of 15% to be calculated and applied at any time.

*** OR ***

You can receive a 10% Cash Back Reward on your overall losses once a week on Tuesdays. This cash back reward can only be requested on Tuesdays from 9:00am until 11:00pm ET. The 10% cash back reward is limited to one time each Tuesday and will be applied if no cash back rewards have been credited to your account during the past 7 days.

*** OR ***

On any day other than Tuesday, if you choose to ask for a cash back rebate before 30 days, you will receive a 5% cash back rebate.

If you choose to accept a 15% cash back rebate, you will not qualify for the 20% twice per year cash back rebate.

If you choose to accept a 10% cash rebate, you will not qualify for the 20% or 15% rebate options.

If you choose to accept a 5% cash back rebate, you will not qualify for any other rebate option.

By choosing an early cash back rebate period, you give up the possibility of earning a higher cash back rebate percentage.

The minimum cash back amount that will be applied to an account is $2.50 (based on 5% of a $50 deposit lost). We reserve the right to raise cash back minimum amounts applied up to $50 or restrict awards to once per 30 days if an account is deemed to be overusing of any cash back or rebate reward program.

Once lost funds have received a cash back reward, those funds will not be counted again in any future cash back rebates.

You cannot receive any other bonuses (cash or free-play) during the cash back time frame. If you choose to accept a bonus of any kind, you will be removed from the “cash back rebate” program.

Reduced juice wagering options will be eliminated as a condition of the “cash back rebate” program.

Customers from outside North America may be limited to only the 20% cash back option. Affiliate and cash back schemes will result in not only an account being eliminated from the program, but will also be responsible for fees incurred for all deposits and payouts being applied directly to the players account and/or the affiliates account.

30% Super Saver Reward

5Dimes always offers our players an incredible value with the best odds. If you often wager parlays and also want to take advantage of our discounted lines offerings, the 30% Super Saver Reward is for you.

Betting with the 30% Super Saver Reward will equal an instant discount. This program not only offers a 30% pricing discount, but also offers you amazing expanded parlay payouts.

30% Super Saver Reward Special Parlay Payouts do not apply to Progressive or MultiChance Parlays.

The 30% Super Saver Reward is a promotional offer, and it must be chosen. If you are interested in choosing the 30% Super Saver Reward as your reward program…see details here!

This promotional offer is available on internet wagers only. 5Dimes reserves the right to change or eliminate this offer at any time from any or all clients. Pending or closed tickets will not be affected by any change in this offer. This is an exclusive offer and cannot be combined with any other Reward. If you choose this Reward Program, no other promotional offers are available or valid.

By accepting a Reward or Promotion from 5Dimes you are confirming that you acknowledge and agree to all rules, policies and restrictions.

Reload Bonuses

More bonus offers. Gamblers can earn up to $500 in free play each time you reload your 5Dimes account. Minimum deposit amount to get a reload bonus is $100. Deposits of less than $249 receive a fixed bonus of $40. Deposit of $250 and/or higher will receive a bonus amount equal to 20 percent of the deposit up to $500. The maximum reload bonus is $500. To get the maximum reload bonus you will need to deposit $2,500.See more about 5Dimes.er reload bonuses

How to get my Welcome Bonus from 5Dimes sportsbook

The welcome bonus is available to anyone making his first deposit with the sportsbook. The first step to getting a bonus is to open an account. Once the account is verified you will be able to make a deposit. Once the account is verified you can contact customer service to get your 50% welcome bonus offer. No promo code for this offer. So remember. After your account is verified you contact customer service and let them know you want the 50% welcome bonus offer. 5Dimes sportsbook will apply your bonus to your account after your first wager. The minimum deposit for this offer is at least $100. The 50% bonus offer is up to $200. If you want to take full advantage of this offer then be ready to deposit up to $400 and you will get a $200 bonus. What if I want to deposit more than $400? Deposits of $500 and greater are eligible for a 20% match bonus for everything over $400. What if I deposit $600? The bonus would be $240.

How much can I deposit to max out my welcome bonus offer?

A welcome bonus deposit of $2,000 would max you’re your sign up bonus offer.

My 5Dimes Welcome Bonus

1st Deposit $200 and get a 50% bonus for a bonus of $100. Deposit $400 and get a $200 bonus. Deposit $500 and get a 50% bonus on the first $400 and a 20% bonus after that. So the $500 welcome bonus deposit would earn a $220 bonus. If you want to really take advantage of this bonus offer. Try making a $1,000 welcome bonus deposit and get a $320 bonus. The top bonus available is on a $2,000 welcome bonus deposit. That would earn a $520 bonus. Remember, these are the first deposit bonus offers. There are other sportsbook bonus offers to be used.

Why bet at 5Dimes?

In addition to the widest range of sporting events available online, 5Dimes also offers In-Game betting options, Reduced Juice bets, and their Dynamic Lines features which shows real-time updates to current betting lines. See current betting lines at 5Dimes.eu

5Dimes Deposit Options

All deposit methods offered by 5Dimes are eligible for the welcome promotion. 5Dimes deposit options; all major credit cards, debit cards and prepaid cards. If you are old school then 5Dimes still takes money orders and certified checks. Cryptocurrency deposits available in Bitcoin. Online wallets like; MoneyPak and Skrill Moneybookers. Some deposit methods have fees

5Dimes Rules and Policies

5dimes Verification Form

The following Rules and Policies are for users’ protection and benefit. They form an agreement between 5Dimes Sportsbook & Casino and its members. Please read the following carefully.

By registering and wagering on the Casino games and/or in the Sports offerings, you indicate full acceptance and understanding of all General and Sportbook rules as well as all of our featured products’ rules.

When accepting and agreeing to our Rules and Policies at the registration page, you consent that 5Dimes may send you regularly information and updates of our products, services, promotions and other important notifications via the following channels of communication: regular mail, e-mail, text messages and phone calls. If you wish to withdraw your consent or otherwise indicate that you prefer a particular media, please contact Customer Service via Live Help to indicate your preference.

IMPORTANT! 5Dimes has added the Device-based Authentication Service as another security layer against Cybercriminals use data breaches and phishing attacks. We strongly advise you to please implement this security measure.

Bitcoin Exclusive users will be required to activate the Device-based Authentication Service prior entering any payout requests. Customers that are NOT Bitcoin Exclusive users but have high balances, or long time customers using Bitcoin payouts for the first time, will be required as well to activate the Device-based Authentication Service prior requesting Bitcoin payouts.

Laws regarding gambling vary throughout the world, and it is the responsibility of each player to ensure he or she understands and fully complies with any laws or regulations relevant in their own countries or states. Customers from France, Portugal, Hungary, United Kingdom and Ukraine are not allowed to register/play with 5Dimes. All members of 5Dimes Casino & Sportsbook must be at least 18 years of age.

See Sportsbook Main Rules for the types of wagers and specific rules for sports wagering in the Sportsbook Main.

See Live Betting Extra Rules for the specific rules for betting in-game with Live Betting Extra.

For deposit and payout purposes, the name on file must match the name listed in your legal ID. Once the account is created, the name in the account CANNOT be modified or updated.

All accounts must have a correct contact phone number listed in their account information on the date(s) of all deposits. Use of an invalid phone number is grounds for possible forfeiture of any/all winnings and bonuses.

Management reserves the right to request for identity and/or address verification of an account holder at any given time without prior notice. Failing to provide valid and legitimate documents could lead to account closure and the forfeiture of any/all winnings and bonuses.

The personal identity and details of all members will remain confidential. 5Dimes will not report wagering information on behalf of any member. This is the sole responsibility of each member.

In order to receive live assistance through phone, email or Live Help, you must provide your account number and password to the representative. Keep in mind that the password needs to be provided if the information you are requesting requires specifics pertaining to your account only. Please take in consideration that passwords with offensive or pejorative terms will automatically ban your account from live assistance.

5Dimes recommends you change your password at least every 60 days. To change your password, log into your 5Dimes Account using your current Username and Password. Click on “Account” from the top navigation menu, then “Change Password”. You will then click “Send Code”. 5Dimes will send a verification code to the email address we have on file. Once you receive the email from 5Dimes, click on the link within the email to complete the verification process. This will return you to the 5Dimes homepage where you will log back into your account with your current Username and Password. Click on “Account” from the top navigation, then “Change Password”. You will then enter your new password.

Members are solely responsible for their account transactions and should keep their account information confidential. Should a member give away, neglect, share, or lose his or her account number and/or password, or has not activated the Device-based Authentication Service, 5Dimes Sportsbook & Casino will not be held liable for any claims regarding that account.

All accounts that use the Internet to place wagers or for banking purposes must have a valid e-mail address on file. Failure to have a valid e-mail may result in the account being frozen or closed.

Customers may only have one AND ONLY ONE account number in their name in 5Dimes. Also, if bonuses are involved, customers may only have one AND ONLY ONE account number per household, email address, phone number and IP address without prior permission from management. Bonuses will be removed from all unapproved accounts deemed to be from one entity. Use of multiple account numbers or names in order to receive bonus promotions, referral awards, or exceed limits is forbidden and may result in the forfeiture of ALL funds received/won as a result of these actions. Contact Customer Service if you have lost your account number or password to receive retrieval instructions.

All wagers are final once accepted by 5Dimes and confirmed by the player, either over the phone or online.

Members are responsible for checking all of their sports, horses, and lotto wagers in the review bets section. No Internet wager claims will be accepted without a ticket number.

All Internet wagers must be placed through the user interface provided by 5Dimes Sportsbook & Casino on its Web pages. Any Internet wagering through other means, including the use of a “robot” player, is strictly forbidden. In the event that use of non-approved client software is detected, Management reserves the right to invalidate all such wagers retroactively, cancel the player’s account, or take any other appropriate action.

Most events are graded immediately upon completion. Other events require extensive research and language translation to determine a final score. Use Live Help to report any score of an event you need to have graded. Please include a link or source of the score so we can process your wager(s) immediately. Please note we only use official sites for grading purposes.

On Mondays, between 8AM EST and noon EST, the system runs end of the week computations. Grading of sportsbook wagers cannot occur during that time. Please refer to Rolling If-Bets to have action on games which winnings are pending to be added to your account.

5Dimes reserves the right to correct grading errors at any time. If an account reaches a negative balance due to the re-grade of an event, all in-progress pending wagers will stand and be honored. Since winning wagers in this instance will be honored, immediate settlement of losing wagers is also expected.

If a customer believes there has been an error on the grade/scoring of any of the tickets posted in his/her account, the player must submit the request of revision with our Customer Service Staff within the same week or a maximum of 7 days of the event in question conclusion. Claims submitted after that period will not be considered.

5Dimes reserves the right to reverse the incorrect application of funds into an account due to human or system/software error. Funds that were not intended to be credited into a customer’s account will be reverted upon discovery of the inaccuracy.

Customers are responsible for settling all negative accounts. “Ignorance”, “I wouldn’t have made that last bet if I knew my balance would have been negative”, or “It’s not my fault the wager was graded wrong”, will not be accepted as excuses for non-settlement of negative balances.

If a player believes that 5Dimes has posted an erroneous line, or time error, the player should notify 5Dimes immediately to verify if the line/time is correct.

A bet made after an event begins based on occurrences that have developed while in-play, is considered a “past-post”, and will be handled as blatant theft. This applies for all regular game lines or when play resumes in live in play wagering. All events intended for in-play offering will be noted as such on the wagering option.

Limits on each wagering option are reset within a few minutes of a wager being posted. Limits also reset immediately when the line on the selection has moved. Management reserves the right to refuse and/or limit any wager, or lower overall account betting limits at any time as a permanent or provisional measure. Use of multiple accounts to circumvent limits is prohibited.

Management reserves the right to allow or deny electronic funding methods or any gaming features offered in our sites when verification irregularities/difficulties arise or issues with offshore establishments are reported to be related to your account (regardless if these reports are valid or invalid) or other evidence suggest it. Credit card refunds could incur in a fee of up to $45 per individual credit card charge and will be issued upon Management’s discretion.

The advantage of free/discounted payouts will be permanentlyrevoked for customers who have been found abusing our Reward Programs. This advantage will also be permanently revoked for accounts that have violated or transgressed rules/policies related to any feature/benefit offered in our sites (sportsbook, casinos, lottery, poker, racebooks, funding methods, etc).

Both Racebook Platforms featured by the 5Dimes pay track odds up to the maximum odds displayed for each racebook in the corresponding section. Please see Rebate Racebook Payouts or Plus 10% Racebook Payouts for maximum odds paid for different wager types and maximum net profit per race. Track consolation pay outs, if offered by the track, will be given as shown in track results. If no payout is provided by a track, tickets will be refunded. Carryovers or pool type payouts listed by the track will not be offered by 5Dimes Racebooks. No claims upon payouts will be accepted without the odds being displayed on the track’s site.

Pool manipulation attempts in Horseracing will lead to account suspension and earnings from these types of schemes are subject to voiding/forfeiture.

Individual payouts in the Bonus Casino do not always pay as much as standard casino payouts. Some games have specific options which pay less, so other options can pay more. Players are responsible for checking the payout charts for each game before playing. Go to the Bonus Casino home page for detailed information.

Professional card counters are prohibited. If you are found to be a professional card counter playing Live Dealer, your account is subject to immediate closure and all winnings will be forfeited.

Customers from North America are required to complete at least a ONE time rollover of the deposited amount in order to have a payout processed without incurring a penalty fee. If this requirement is not fulfilled, the account will not qualify for a free redemption and an administrative fee will be charge without exceptions.

Customers from outside of North America are required to complete at least a TWO time rollover of the deposited amount in order to have a payout processed without incurring on a penalty fee. If this requirement is not fulfilled, the account will not qualify for a free redemption and an administrative fee will be charge without exceptions.

5Dimes reserves the right to reverse fees covered on deposits. This will be done without prior notice if little or no play is made between deposits and redemptions (rollover not met). It is up to 5Dimes sole discretion to determine appropriate play on a case by case basis. 5Dimes is not to be used as a “go-between” for money movement between processors or other operations.

Rollover amounts for each wager are based on the lesser amount of risk or win in each selection.

5dimes Verification

Redemption requests processed on Mondays between 9:00 AM EST and 1:00 PM EST may not incur a transaction fee only if the method is eligible for it. Payment methods with a fee of $40 or less will get processed free of charge if no payouts have been sent in the previous 30 days and if sent on a Monday morning. You are allowed one free withdrawal every 30 days only. If you wish to wait until Monday to have your redemption processed, you must contact Customer Service at the time of your request via Live Help. You may also call 1-800-430-5896. Any payout request that does not qualify to be sent for free will be processed having the corresponding fees applied without exceptions. Visit our redemption rules and reload restrictions page to learn more.

5Dimes assumes no liability for funds once released and received by any monetary transfer agent/agency, institution, or company. Once you request a payment to be sent to you by any of the options listed in the Funding Methods section, you agree to the terms and conditions displayed in the 5Dimes’ info pages that correspond to the processor issuing your redemption.

New accounts are defaulted to our #1 reward plan, the Reduced Juice Rewards. If bonuses, cash-backs, or any other of our reward programs are more of your liking, contact Customer Service via Live Help to check your eligibility on switching reward programs. If you wish to switch Reward Programs after redemptions have been processed, you must cover or exceed with deposits the withdrawn amount in order to be allowed a Reward Program switch of your account. Management reserves the right to deny a Reward Program switch at any time.

All existing customer rewards are manually approved and entered into the system by the Customer Service Department. You must contact 5Dimes via Live Help, e-mail or over the phone to have your reward entered within 24 hours of the funds being captured.

5dimes Verification Check

Rewards earned after deposits and sportsbook/casino transfers are only valid if the amount deposited remains active in the account for 30 days. Winnings may be redeemed as desired.

Transfers to third party vendors (Poker Rooms and Sports Pools), are considered redemptions/deposits for reward application purposes. If your account has registered transfers with third parties, prior payouts the action will be revised by the corresponding third party in order to ensure legitimacy of the winnings/losses (it can take up to 24 hours). Chip dumping schemes will always result in all accounts involved being deleted and any profited funds forfeited.

Management reserves the right to confiscate the bonus, affiliate earnings and/or applied transaction fees in any account(s) deemed to be taking advantage of any of our programs.

5dimes Verification Application

Rules

5dimes Verification Rules

Management reserves the right to remove a player from a reward program at anytime. Please review our Free-Play and Rewards Rules here.

Customers from outside of North America who choose the Cash Back Reward Program are limited to receive the 20% Cash Back Reward option ONLY. Customers from outside of North America are required to fulfill 30 days of activity before qualifying for a Cash Back Reward. The Cash Back Reward must be rolled over twice before having a payout approved. Affiliate and cash back schemes will result in not only an account being eliminated from the program, but will also be responsible for fees incurred for all deposits and payouts being applied directly to the players account and/or the affiliates account.

5dimes Verification Online

All rules, regulations, and payoffs contained herein are subject to change and revision by the management without prior written notice.

Coments are closed
Scroll to top